How quotes and bookings work

Dentscout arranges enquiries and bookings with independent dent and SMART repair technicians. This page explains the process; your written quote and the repairer’s terms set out the details of your booking.

Who carries out and guarantees the repair?

Dentscout arranges quotes and bookings. Your repair contract is with the independent technician, who carries out the work and provides the repair guarantee. Ask for the repairer's name, guarantee terms and any exclusions before you book.

How much will my repair cost?

The price depends on the damage, paint condition, panel access, vehicle and location. Send photos for an assessment. Your written quote should set out the work, total price, any applicable VAT, deposit and remaining balance. Request confirmation of additional charges before accepting.

What happens after I send photos?

Send your damage photos and postcode using the Get a Quote button. Dentscout checks the repair with a suitable technician, then sends you one quote with the proposed work, price and availability. You decide whether to accept; sending photos does not book a repair. Response time depends on technician availability.

Can the repair be done at my home or workplace?

Many cosmetic repairs can be carried out on site, but the technician must confirm suitability. Safe access, sufficient space, parking permission, weather and power or water requirements matter. Some damage needs a workshop or bodyshop.

What should I check before paying a deposit?

Check the repairer's identity, agreed work, total price, deposit, balance, appointment, location and guarantee. Ask for the cancellation and refund terms in writing before payment. If anything is unclear, contact Dentscout before proceeding.

Changes, cancellations or a concern after repair

Contact Dentscout and your named repairer as soon as possible if you need to change an appointment or have a concern about the work. Keep your written quote, payment record and relevant photos. Ask how the cancellation or guarantee terms apply to your booking; this page does not set a universal refund policy or guarantee period.

Contact: simon@dentscout.co.uk.

Request a repair quote